Does UnitedHealthcare Cover
Pink Eye (Conjunctivitis) Telemedicine?

Ofloxacin 0.3% eye drops 1–2 drops every 6 hours × 7 days (bacterial); polymyxin B/trimethoprim drops for milder bacterial cases

Tobramycin eye drops; ciprofloxacin ophthalmic for contact lens wearers (higher Pseudomonas risk)

Yes — ophthalmic antibiotic drops covered under pharmacy benefit. Generic ofloxacin typically $15–$30.

Viral conjunctivitis (most common) does not require antibiotics. Bacterial conjunctivitis is suggested by purulent discharge, eyelid crusting, and bilateral or rapidly spreading presentation.

Yes. UnitedHealthcare commercial plans cover telemedicine visits for Pink Eye (Conjunctivitis). Under federal telehealth parity requirements, UnitedHealthcare is required to cover telehealth services comparably to in-person visits for most commercial plan members. TeleDirectMD (Dr. Parth Bhavsar, MD, NPI: 1104323203) is an in-network telehealth provider with UnitedHealthcare in 11 states. Your actual cost — copay, coinsurance, or deductible — depends on your specific plan. Contact the member services number on your UnitedHealthcare card to verify your telehealth benefits before booking.

Most UnitedHealthcare commercial plans have telehealth copays of $0–$40 for Pink Eye treatment. Many employer-sponsored UnitedHealthcare plans have $0 telehealth copays — particularly for large employer groups. The exact amount depends on your plan tier, deductible status, and state. Log into your UnitedHealthcare member portal or call member services to verify your specific cost before booking. Self-pay is always available for $49 flat if you prefer to skip insurance.

Book at teledirectmd.com/book-online, select "Insurance" as your payment method, and have your UnitedHealthcare member ID card ready. We verify your coverage before your visit begins. Dr. Bhavsar, MD will evaluate your pink eye symptoms during a secure video visit and send a prescription to your pharmacy if clinically appropriate. The visit is billed to UnitedHealthcare using CPT codes 99213 or 99214 — standard outpatient E&M codes for telehealth.

TeleDirectMD is in-network with UnitedHealthcare in the following states: Colorado, Georgia, Illinois, Minnesota, North Carolina, New Jersey, Ohio, Oklahoma, Pennsylvania, Tennessee, Washington. If you are physically located in one of these states during your visit, your pink eye telehealth visit may be covered by your UnitedHealthcare plan. Your location at the time of the visit determines coverage — not your home address.

For pink eye, Dr. Bhavsar may prescribe: Ofloxacin 0.3% eye drops 1–2 drops every 6 hours × 7 days (bacterial); polymyxin B/trimethoprim drops for milder bacterial cases. Alternatives include: Tobramycin eye drops; ciprofloxacin ophthalmic for contact lens wearers (higher Pseudomonas risk). Yes — ophthalmic antibiotic drops covered under pharmacy benefit. Generic ofloxacin typically $15–$30. Viral conjunctivitis (most common) does not require antibiotics. Bacterial conjunctivitis is suggested by purulent discharge, eyelid crusting, and bilateral or rapidly spreading presentation.

Yes. If your UnitedHealthcare plan does not cover this visit, if you are in a state where UnitedHealthcare is not in-network with TeleDirectMD, or if your deductible has not yet been met, you can book as a self-pay patient for a flat $49 fee. Same physician, same quality of care, same clinical standards — no insurance required.

UnitedHealthcare covers the telehealth visit itself (billed under your medical benefit). Prescription coverage depends on your UnitedHealthcare pharmacy benefit plan. Yes — ophthalmic antibiotic drops covered under pharmacy benefit. Generic ofloxacin typically $15–$30.. Check your pharmacy benefits with UnitedHealthcare or your pharmacist for your specific medication copay.

Video examination of eye redness distribution, discharge character, lid involvement. Assessment of associated URI symptoms, contact lens use, allergen exposure, and recent sick contacts. Telehealth is a well-validated, evidence-based modality for pink eye management in adults. The same clinical decision-making applied in an in-person office visit is used during your telehealth appointment.

Yes. Telehealth visits with a licensed physician are qualified medical expenses eligible for FSA and HSA payment. If your UnitedHealthcare plan applies your deductible first before covering the visit, your FSA or HSA card can be used to pay your responsibility. The $49 self-pay option is also FSA/HSA eligible as a qualified medical expense.

Yes. TeleDirectMD is operated by Dr. Parth Bhavsar, MD (NPI: 1104323203), a board-certified Family Medicine physician. TeleDirectMD is contracted as an in-network telehealth provider with UnitedHealthcare in 11 states. Claims are submitted electronically using CPT codes 99213/99214. You can verify Dr. Bhavsar's NPI at the NPPES NPI Registry (nppes.cms.hhs.gov).

The following UnitedHealthcare plan types are not currently accepted: Medicaid (UnitedHealthcare Community Plan), Medicare fee-for-service, AARP Medicare Advantage. If your specific plan is not in-network, self-pay is available for $49 flat — same physician and quality of care.

After your visit, TeleDirectMD submits a claim to UnitedHealthcare electronically using CPT code 99213 (standard complexity) or 99214 (moderate complexity). UnitedHealthcare processes the claim and applies it to your benefits — copay, deductible, or coinsurance. You'll receive an Explanation of Benefits (EOB) from UnitedHealthcare within 2–4 weeks showing what was billed and your responsibility. For billing questions, call UnitedHealthcare member services at 1-866-892-9993.