Nondiscrimination Notice
TeleDirectMD complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics). TeleDirectMD does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
Accessibility and Communication Assistance
TeleDirectMD provides free aids and services to people with disabilities to communicate effectively with us, including:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats)
- Assistive technology compatible with our telehealth platform
TeleDirectMD provides free language services to people whose primary language is not English, including:
- Qualified interpreters
- Information written in other languages
If you need these services, contact TeleDirectMD at (678) 956-1855 or contact@teledirectmd.com.
How to File a Grievance
If you believe that TeleDirectMD has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
You can file a grievance in person, by mail, by phone, or by email. If you need help filing a grievance, we are available to assist you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Room 509F, HHH Building
Washington, DC 20201
Phone: 1-800-368-1019 | TDD: 1-800-537-7697
Complaint Portal: ocrportal.hhs.gov/ocr/portal/lobby.jsf
Language Assistance / Asistencia de Idiomas
ATTENTION: If you speak a language other than English, language assistance services are available to you free of charge. Call (678) 956-1855.
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (678) 956-1855.
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (678) 956-1855。
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (678) 956-1855.
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (678) 956-1855 번으로 전화해 주십시오.
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (678) 956-1855.
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (678) 956-1855.
ملحوظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل بالرقم 1855-956-678.
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele (678) 956-1855.
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le (678) 956-1855.
ATENÇÃO: Se você fala português, encontram-se disponíveis serviços linguísticos, de forma gratuita. Ligue para (678) 956-1855.
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer (678) 956-1855.
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。(678) 956-1855 まで、お電話にてご連絡ください。
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero (678) 956-1855.
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: (678) 956-1855.
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با شماره 1855-956-678 تماس بگیرید.