Everything You Need to Know

TeleDirectMD is a physician-led telehealth service that connects you directly with a licensed medical doctor for virtual urgent-care video visits, providing convenient and affordable healthcare from the comfort of your home.

We are currently available in 41 U.S. states plus Washington, D.C.

Every TeleDirectMD visit is with the same physician: Parth Bhavsar, MD, a board-certified family medicine doctor. You will not be routed to random providers, mid-level clinicians, or anonymous call-center doctors. This MD-only model is designed to provide consistent, high-quality medical care from a physician who understands your history and patterns over time.

TeleDirectMD currently sees adults age 18 and older only — pediatric care is not offered at this time. For children, we recommend seeing their pediatrician, an in-person urgent care, or a pediatric-focused telehealth service that can evaluate them appropriately.

TeleDirectMD is physician-led and focused on direct access — no subscription fees, no membership, and no waiting rooms. Our flat-rate $49 self-pay video visit keeps pricing transparent, and we now accept select insurance plans in a growing number of states.

You get a real doctor, real prescriptions, and real follow-up — all without the overhead of a large telehealth corporation.

TeleDirectMD serves anyone who needs convenient, physician-led virtual care. The service is especially well-suited for:

• Truck drivers and mobile workers
• Gig workers without employer-sponsored coverage
• Uninsured individuals seeking affordable care
• Remote workers who prefer virtual-first healthcare
• Travel nurses moving between states
• Small business owners who need a flexible provider

Visit our Who We Serve page to learn more about how TeleDirectMD supports each group.

“TeleDirectMD” combines “Tele” (remote/telehealth), “Direct” (direct-to-patient, no middlemen), and “MD” (Medical Doctor). It reflects our mission: connecting you directly to a licensed physician through telemedicine.

TeleDirectMD is licensed and available in 41 U.S. states plus the District of Columbia:

Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, West Virginia, Wisconsin, and Wyoming.

D.C. was added as our 42nd coverage area in March 2026.

No — you do not need to be a permanent resident. You just need to be physically located in one of our licensed states at the time of your visit. This is a requirement of state telemedicine regulations.

Absolutely. As long as you are physically located in one of our covered states or D.C. at the time of your appointment, we can see you. TeleDirectMD is a great option for travelers who need quick access to a doctor on the road.

We treat a wide range of common urgent-care conditions including sinus infections, UTIs, upper respiratory infections, allergies, skin rashes, pink eye, cold and flu, ear infections, bronchitis, and more.

Visit our What We Treat page for a full list of conditions.

Yes. Our providers can prescribe most non-controlled medications and send prescriptions directly to your preferred pharmacy electronically. This includes antibiotics, antivirals, anti-inflammatories, allergy medications, and many others.

No. TeleDirectMD does not prescribe controlled substances (Schedule II–V), including narcotics, benzodiazepines, stimulants, or sleep medications. This is in accordance with federal telemedicine prescribing regulations and our commitment to responsible care.

TeleDirectMD does not prescribe GLP-1 agonists (such as semaglutide or tirzepatide) or other weight-loss medications. These require ongoing monitoring and management that falls outside the scope of episodic urgent-care telemedicine.

TeleDirectMD offers ED evaluation and treatment within a clearly defined safety framework:

• Under age 40: We typically require proof of a current ED prescription or prior evaluation before refilling.
• Age 40 and above: We may initiate treatment after a careful history and risk review, if it is safe and appropriate.

Cardiovascular risk factors, medication interactions, and warning symptoms are reviewed. If there are red flags, you may be referred for in-person evaluation with primary care or cardiology.

If your condition requires a physical examination, lab work, imaging, or emergency care that cannot be safely managed by video visit, Dr. Bhavsar will tell you directly and recommend the appropriate next step — whether that's an urgent care clinic, emergency department, or specialist referral. Patient safety always comes first. If the physician determines that remote treatment is not appropriate and no care is provided during the visit, TeleDirectMD may, at its discretion, offer a partial or full refund based on the time and clinical work involved.

Yes. TeleDirectMD now offers integrated lab orders through Quest Diagnostics. If your provider determines that lab work is needed, they can send an order directly to a Quest Diagnostics location near you. You'll receive instructions on where to go and how to access your results through the patient portal.

Yes! TeleDirectMD now accepts select commercial insurance plans in addition to our self-pay option. Currently accepted insurers include:

• Aetna — Commercial plans in AZ, CO, FL, GA, IL, MI, MN, OH, PA, TN
• Blue Cross Blue Shield — Select plans in FL (Florida Blue), GA (Anthem BCBS), IL (BCBS of Illinois), PA (Highmark BCBS), TX (BCBS of Texas)
• UnitedHealthcare — Commercial plans in CO, GA, IL, MN, NC, NJ, OH, PA, TN, WA

Coverage is expanding to additional states and plans. Visit our Insurance page to check if your plan is covered. Standard copays and cost-sharing apply for insurance visits.

A TeleDirectMD video visit costs a flat $49 with no hidden fees — this includes the physician consultation, any prescriptions sent to your pharmacy, and a work or school excuse note if needed.

If you're using insurance, your standard copay and cost-sharing apply. We also accept HSA and FSA cards.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), as well as HSA (Health Savings Account) and FSA (Flexible Spending Account) cards. Payment is collected at the time of booking.

If you cancel before your visit begins, you will receive a full refund. If a provider determines during the visit that your condition cannot be appropriately treated via telemedicine, you will not be charged. No-shows may forfeit the visit fee.

Yes, when medically appropriate — TeleDirectMD can provide a brief work or school excuse note based on the condition evaluated during your visit, included free of charge.

TeleDirectMD does not provide work accommodation letters, workplace accommodation forms, or return-to-work clearance forms.

You can book a visit directly on our website at teledirectmd.com/book-online. Simply choose your visit type, select an available time slot, enter your information, and you're all set. The entire booking process takes just a few minutes.

In most cases, same-day appointments are available. Same-day visits, evenings, and weekends are offered depending on schedule availability.

• A smartphone, tablet, or computer with a camera and microphone
• A stable internet connection
• A valid photo ID
• Your pharmacy information
• Your insurance card (if using insurance)

No. TeleDirectMD visits are conducted through a secure, browser-based video platform. There is nothing to download — just click the link provided in your appointment confirmation.

Yes. TeleDirectMD uses HIPAA-compliant technology to protect your personal health information. All video visits are encrypted, and your medical records are stored securely in our electronic health record system.

Yes, when medically appropriate — TeleDirectMD can provide a brief work or school excuse note based on the condition evaluated during your visit, included free of charge with any video visit.

As a policy, notes are not backdated and are generally limited to a maximum of three days.

Important: TeleDirectMD does not provide work accommodation letters, workplace accommodation forms, or return-to-work clearance forms. These require in-person evaluation and ongoing management with a primary care provider.

Dr. Bhavsar reserves the right to decline a work or school note if the request falls outside the scope of the visit or is not clinically supported.

No. TeleDirectMD provides episodic urgent-care visits and cannot complete FMLA paperwork, disability forms, work accommodation letters, workplace accommodation forms, return-to-work clearance forms, or other extended documentation. We recommend contacting your primary care provider or specialist for those needs.

You can access your visit records, after-visit summaries, and lab results through the TeleDirectMD patient portal at app.elationpassport.com. You'll receive login instructions after your first visit.

You can reach us by phone at 678-956-1855 or by email at contact@teledirectmd.com. For non-urgent follow-up questions, the patient portal messaging feature is also available.