FAQ’s

  • TeleDirectMD is a physician-led telehealth platform that provides affordable, same-day virtual visits for common health conditions. All consultations are conducted by Dr. Parth Bhavsar, a board-certified family medicine physician licensed in more than 25 states.

  • We currently serve patients located in:
    Alabama, Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, Nevada, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Washington, and Wisconsin.

    We’re rapidly expanding and plan to include additional states soon.

  • TeleDirectMD treats a wide range of common, non-emergency conditions that can be safely managed through telemedicine.

    We frequently treat:

    We also provide care for birth control consultations, hair loss treatments, men’s health concerns (ED, PE), and general medication refills.

    For a comprehensive overview, see our full list of conditions here →

  • All visits are conducted personally by Dr. Parth Bhavsar, a board-certified family physician. You will always see a licensed doctor — never a midlevel provider or automated system.

  • No insurance is required. Every visit costs a flat $49, with no hidden fees, subscriptions, or surprise charges.

  • Yes. When medically appropriate, prescriptions are sent electronically to your preferred pharmacy in your state.

    Please note: we do not prescribe controlled substances, including medications like Adderall, Xanax, or gabapentin.

  • Click “Book Appointment” to choose a time that works for you. Visits are via secure video — no app required. Just use your smartphone, tablet, or computer with internet access.

  • Yes. Dr. Bhavsar is fully licensed in every state we serve. You must be physically located in a licensed state at the time of your appointment.

  • We accept all major credit and debit cards. Payment is processed securely during online booking.


    You can also use eligible HSA or FSA cards for your telehealth visit.

  • Yes. When medically appropriate, we can issue a work or school excuse note for up to three days.


    We do not backdate notes.

  • Yes. All TeleDirectMD consultations are conducted on a HIPAA-compliant telemedicine platform. Your medical information remains completely confidential and secure.

  • We handle cancellations and refunds on a case-by-case basis.


    If appropriate, we do issue refunds for technical or clinical issues. You can reschedule your appointment at any time prior to your scheduled visit by contacting our support team.

  • If your doctor determines that you need in-person evaluation, you’ll be guided on the next steps and referred to a local urgent care or specialist as appropriate.
    Our goal is to provide safe, responsible, and convenient care — always within medical best practices.

  • Yes. For stable, chronic conditions like hypertension, acne, or allergies, we can provide ongoing prescription refills and care management. Each visit includes a review by a licensed physician to ensure continued safety and effectiveness.

  • Most patients can see a doctor the same day — often within the hour.
    Our online scheduling tool allows you to book at your convenience and receive care promptly.

  • Please ensure you have a stable internet connection, a device with a camera, and a quiet, private space.
    Keep your ID, medication list, and pharmacy details handy to streamline your visit.

  • Yes. TeleDirectMD offers flexible scheduling, including evenings, weekends, and holidays — so you can get care when it fits your life. Click Here to check if the time slot you want is available?

  • Yes—we accept HSA/FSA cards through our payment system. If your card doesn’t run, it’s usually a bank restriction; we can provide a detailed receipt for HSA/FSA reimbursement.

  • No. Appointments are conducted through a secure browser link — you simply click the link provided in your confirmation email or text.

  • Yes. If your condition requires a specialist or in-person evaluation, we can provide a referral letter or summary note to help coordinate your care.

  • If you have additional questions, you can reach our support team at 678-956-1855 or by emailing contact@teledirectmd.com.

    We’re happy to clarify prescriptions, follow-up steps, or next appointments.

  • TeleDirectMD offers a secure Patient Portal where you can view your visit notes, download receipts, access follow-up instructions, and communicate with our clinical team. You’ll receive an email invitation to create your account after your first visit. You can log in anytime at TeleDirectMD Patient Portal

    The portal is fully HIPAA-compliant, mobile-friendly, and designed to help you manage your care conveniently from any device.

    🩺 Tip: Bookmark the portal for quick access to your visit summaries and prescription details.

  • We built TeleDirectMD on a simple but powerful philosophy: quality care comes from real doctor-patient relationships — not volume or automation.

    Unlike many telehealth apps that rely on rotating providers or non-physician staff, every TeleDirectMD visit is conducted personally by Dr. Parth Bhavsar, a board-certified family medicine physician.

    Our mission is to deliver authentic, patient-focused care that blends technology with genuine medical expertise. That means:

    • Direct access to the same licensed physician each time — no chatbots or anonymous call-center care.

    • Flat-rate transparency: just $49 per visit, no memberships or hidden fees.

    • Multi-state availability: care across 25 + U.S. states with ongoing expansion.

    • Real continuity: follow-up guidance, prescription refills, and soon, integrated lab partnerships (Quest Labs & LabCorp).

    TeleDirectMD isn’t built to replace your doctor — it’s designed to make trusted medical care easier to reach when and where you need it most.

    🌟 Our philosophy: combine compassion, convenience, and clinical excellence — every visit, every patient, every time.

    Read more about Our Story

  • Our name — TeleDirectMD — reflects exactly what we stand for:
    making high-quality healthcare simple, direct, and personal.

    • “Tele” means you can access medical care from home or anywhere, without taking time off work, sitting in a waiting room, or traveling while you’re sick. Our goal is to make care convenient, compassionate, and accessible through secure telemedicine technology.

    • “Direct” represents the way we practice medicine — there’s no middleman, call center, or third-party algorithm standing between you and your physician. Every patient speaks directly to a board-certified doctor, not a chatbot or a rotating provider network.

    • “MD” means you will always see a licensed physician — never a mid-level provider or automated system. Each visit is personally conducted by Dr. Parth Bhavsar, a board-certified family medicine doctor committed to real, patient-centered care.

    At its heart, TeleDirectMD is about restoring the relationship between patient and physician — using technology not to replace that connection, but to bring it closer to home.

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