Online Doctor That Accepts
Aetna Insurance in North Carolina

Yes. TeleDirectMD is contracted as an in-network telehealth provider with Aetna commercial plans in North Carolina. Dr. Parth Bhavsar, MD (NPI: 1104323203) is the treating physician. If you have an Aetna employer-sponsored or individual commercial plan in North Carolina, your telehealth visit may be covered subject to your plan's copay or deductible. Claims are submitted electronically using CPT codes 99213/99214.

Most Aetna commercial plans in North Carolina have telehealth copays of $10–$40. Often $0–$20 for employer plans. North Carolina Aetna commercial telehealth copays typically match the in-person primary-care copay. Charlotte and Research Triangle employer plans often offer lower cost-sharing. Log into your Aetna member portal at aetna.com or call the member services number on your Aetna card to verify your exact cost. Self-pay is always available for $79 flat.

Yes. Aetna covers telehealth visits for most commercial plan members in North Carolina. Federal telehealth parity requirements and North Carolina state law ensure that Aetna must cover telehealth services comparably to in-person visits for most commercial plans. Your actual cost depends on your plan's copay, coinsurance, and deductible status. Medicaid, Medicare fee-for-service, and Aetna Better Health (Medicaid) are not accepted.

Aetna commercial plans in North Carolina cover telehealth visits for UTI (women only), sinus infection, strep throat, ear infection, pink eye, flu, asthma inhaler refills, hypertension medication refills, acid reflux, yeast infections, and many more. Coverage depends on your specific plan benefits. Use the conditions grid below to explore specific condition + Aetna + North Carolina coverage details.

Book at teledirectmd.com/book-online, select "Insurance" as your payment method, and have your Aetna member ID card ready. We verify your coverage before your visit begins. You can also book self-pay for $79 flat — no insurance required, same physician and quality of care.

TeleDirectMD submits your claim electronically to Aetna using CPT code 99213 (standard complexity) or 99214 (moderate complexity). Aetna processes the claim and applies it to your benefits. You'll receive an Explanation of Benefits (EOB) from Aetna within 2–4 weeks showing what was billed (typically $150–$250) and your responsibility (your copay or deductible portion). Questions? Call Aetna member services at 1-888-632-3862.

The following Aetna plan types are not accepted: Aetna Medicaid, Aetna Better Health (Medicaid), Medicare fee-for-service, and Aetna Medicare Advantage plans. If you are unsure about your plan type, self-pay is available for $79 flat — same physician and care quality, no insurance required.

Yes. Telehealth visits with a licensed physician are qualified medical expenses eligible for FSA and HSA payment. If your Aetna plan applies your deductible before covering the visit, your FSA or HSA card can be used to pay your cost-sharing. The $79 self-pay option is also FSA/HSA eligible.

Aetna covers the telehealth visit under your medical benefit. Prescription coverage is handled by your Aetna pharmacy benefit. Most first-line medications for common conditions (antibiotics, antivirals, PPIs, antihypertensives) are Tier 1 generic drugs covered by virtually all Aetna commercial plans for $4–$15. Check your Aetna formulary at aetna.com or ask your pharmacy.

If your specific Aetna plan is not in-network with TeleDirectMD in North Carolina, you can still see Dr. Bhavsar, MD as a self-pay patient for a flat $79 fee. You may also submit an out-of-network claim to Aetna for partial reimbursement depending on your plan's out-of-network benefit.

Log into your Aetna member portal at aetna.com, navigate to "Benefits," and look for "Telehealth" or "Virtual Care" under your plan details. You can also call the member services number on the back of your Aetna card. When calling, ask: "Is TeleDirectMD in-network for telehealth?" and "What is my telehealth copay?" Have your member ID ready.

In most Aetna commercial plans in North Carolina, telehealth copays are equal to or lower than your primary care in-person copay. Many employer-sponsored Aetna plans carry $0 telehealth copays — particularly since the post-pandemic expansion of telehealth benefits. Your specific plan determines the exact amount. Log into aetna.com to confirm your telehealth cost-sharing.