Yes — TeleDirectMD is 38% cheaper than Walgreens Virtual Healthcare ($49 flat vs $79 urgent-care visit) and guarantees a single named board-certified MD instead of a rotating MD/NP panel.
TeleDirectMD charges $49 per visit and connects you with a single named board-certified MD — Dr. Parth Bhavsar — every time. Walgreens Virtual Healthcare charges $79 for an urgent care video visit and matches you with a rotating panel of "doctors and nurse practitioners" without patient selection. Neither platform accepts health insurance for the visit itself — Walgreens explicitly states "Insurance is currently not accepted for virtual care visits" — and both accept HSA/FSA. Walgreens wins on pharmacy integration: prescriptions flow directly into Walgreens' own chain for same-day fills or delivery. TeleDirectMD wins on price ($49 vs. $79 — 38% cheaper), on the named-MD guarantee, on hours (evenings and weekends vs. 8am–midnight EST), and on state coverage (41 vs. 30 states).
TeleDirectMD vs. Walgreens Virtual Healthcare: 2026 Comparison
Side-by-side with sources. Lower visit cost and named MD at TeleDirectMD; tight Walgreens pharmacy integration on the other side.
Walgreens Virtual Healthcare launched in 2023 and has grown to 30 states, offering asynchronous chat and live video visits for common conditions — all at flat cash prices ranging from $33 to $79. Its biggest selling point is the direct link to Walgreens' pharmacy network. TeleDirectMD charges $49 flat and guarantees every visit is with Dr. Parth Bhavsar, a board-certified Family Medicine physician licensed across 41 states. This page lays out every meaningful difference with sources, so you can choose the right service without guessing.
- $49 vs. $79 — TeleDirectMD is 38% cheaper for an urgent care video visit
- Single named board-certified MD vs. rotating MD/NP panel at Walgreens
- 41 states covered vs. 30 at Walgreens — 11 extra states with TeleDirectMD
- Both accept HSA/FSA; neither accepts health insurance for the virtual visit fee
- Prescriptions sent to any pharmacy with TeleDirectMD — not locked to one chain
Comparison guide last updated 2026-04-26. Last verified against Walgreens Virtual Healthcare official pricing on 2026-04-26. Reviewed by Parth Bhavsar, MD — Board-Certified Family Medicine · NPI 1104323203 · LegitScript Certified · HIPAA-Compliant.
Quick Answer
- Cheaper urgent care: TeleDirectMD ($49 vs. $79)
- More states: TeleDirectMD (41 vs. 30)
- Named MD every visit: TeleDirectMD only
- Pharmacy chain integration: Walgreens only
- Insurance for the visit: neither accepts it
- Mental health: neither offers it
5.0 ★ from 125 verified patient reviews across Google, Zocdoc, WebMD, and Healthgrades.
TeleDirectMD vs. Walgreens Virtual Healthcare — Side-by-Side
10 dimensions, head-to-head. Every Walgreens Virtual Healthcare claim links to its source. Verified against Walgreens Virtual Healthcare official materials on 2026-04-26.
| Feature | TeleDirectMD | Walgreens Virtual Healthcare |
|---|---|---|
| Cash-pay urgent care visit | $49 flat | $79/visit (video, 18+) · source |
| Mental health (cash-pay) | Not offered | Not offered · source |
| Insurance accepted | Aetna, BCBS, UnitedHealthcare (select states) | Not accepted for visit fee; HSA/FSA accepted; Rx insurance accepted · source |
| States covered | 41 | 30 states (AL, AZ, CA, CO, CT, FL, GA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, NC, NJ, NV, NY, OH, OK, PA, SC, TN, TX, VA, WA, WI) · source |
| Hours / availability | Same-day; evenings & weekends | 8 am–midnight EST, 7 days/week (not 24/7) · source |
| Prescriptions | Same-day; pharmacy of your choice | Patient selects pharmacy (Walgreens or any other); same-day fill available · source |
| Advertised wait time | Not published; same-day appointments | Most visits start within 30 minutes; higher demand may extend · source |
| Provider type | MD only — Dr. Parth Bhavsar (board-certified) | Mixed MD + NP panel; no patient selection of provider · source |
| Membership required? | No | No membership required; pay per visit · source |
| HSA / FSA accepted | Yes | Yes — HSA/FSA accepted · source |
All Walgreens Virtual Healthcare pricing and feature claims sourced from Walgreens Virtual Healthcare public materials and third-party reviews; see the References section for full citations.
Where Each Platform Wins
Where TeleDirectMD wins
- 38% cheaper for urgent care. $49 flat at TeleDirectMD vs. $79 per urgent care video visit at Walgreens Virtual Healthcare. Both are cash-pay only for the visit fee; neither accepts insurance toward that cost.
- Named, board-certified MD every time. Every TeleDirectMD visit is with Dr. Parth Bhavsar, MD — board-certified Family Medicine, NPI 1104323203. Walgreens' provider page says its team is "experienced doctors and nurse practitioners" with no patient selection and no named physician.
- 11 more states covered. TeleDirectMD operates in 41 states. Walgreens Virtual Healthcare is available in 30 states as of 2026 (AL, AZ, CA, CO, CT, FL, GA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, NC, NJ, NV, NY, OH, OK, PA, SC, TN, TX, VA, WA, WI).
- Any pharmacy — not one chain. TeleDirectMD sends e-prescriptions to CVS, Walmart, independent pharmacies, Amazon Pharmacy, or any licensed U.S. pharmacy. You are never steered toward a specific chain. Walgreens similarly allows pharmacy of choice, but its system is designed around — and optimized for — its own Walgreens stores.
Where Walgreens Virtual Healthcare wins
- Walgreens pharmacy integration. Walgreens Virtual Healthcare sends prescriptions directly to any Walgreens location with real-time fill alerts via the Walgreens app. If you already fill all your prescriptions at Walgreens, the seamless hand-off — from visit to pill bottle — is a genuine convenience TeleDirectMD cannot replicate.
- Broader condition menu at lower per-condition price. Walgreens offers condition-specific pricing: pink eye is $39, UTI $39, birth control $33, cold sore $33. For those specific narrow-scope visits, Walgreens costs less than TeleDirectMD's $49 flat rate.
- Weight management and specialty programs (2026). Walgreens launched GLP-1 weight management visits in February 2026 at $49/visit in select states. TeleDirectMD does not offer a dedicated weight management program.
- Brand recognition and retail footprint. With nearly 9,000 U.S. locations, Walgreens is a household name. Patients who have decades of trust with the Walgreens pharmacy brand may find the virtual service a natural extension of that relationship.
- Lab orders through Labcorp/Quest. Walgreens Virtual Healthcare can issue STI and wellness panel lab orders through Labcorp or Quest Diagnostics from within the virtual visit workflow. TeleDirectMD does not offer an integrated lab-order service.
Pricing Deep-Dive: What Each Visit Actually Costs
Urgent care visits: TeleDirectMD is $49 flat for all acute conditions. Walgreens Virtual Healthcare charges $79 for its general urgent care video visit. Condition-specific Walgreens visits can be cheaper — UTI, pink eye, flu, and COVID chat visits run $39; birth control, cold sores, acne, and men's hair loss run $33. If your need matches a narrow Walgreens category, you may pay less than $49. If you have a general acute illness (sore throat, fever, cough), you will pay $79 at Walgreens vs. $49 at TeleDirectMD.
Insurance: Neither platform accepts health insurance toward the virtual visit fee. Walgreens states explicitly: "Insurance is currently not accepted for virtual care visits." TeleDirectMD is in-network with Aetna, BCBS, and UHC in select states — meaning insured patients in those states may owe $0 or a standard copay at TeleDirectMD while paying $39–$79 cash at Walgreens. Verify your specific plan benefits at teledirectmd.com/insurance/.
HSA / FSA: Both platforms accept HSA and FSA cards. Visit fees at both qualify as medical expenses. Walgreens confirms: "you may pay for your visit with your HSA/FSA card."
Prescription costs: Medication costs are separate at both platforms. Your insurance (if applicable) covers Rx at most pharmacies. At Walgreens, you can use the Walgreens Rx Savings Finder powered by RxSense for GoodRx-equivalent discounts on Walgreens-filled prescriptions. At TeleDirectMD, you can use GoodRx, Cost Plus Drugs, or Amazon Pharmacy at any chain or independent pharmacy — no restriction to a single chain.
Membership: Neither platform requires a membership or subscription. Both are pure pay-per-visit. Walgreens' general visit range is $33–$79; TeleDirectMD is $49 flat. Over multiple acute visits in a year, TeleDirectMD's flat rate is predictable regardless of condition; Walgreens' pricing varies by condition type.
Provider Quality: Named MD vs. Rotating MD/NP Panel
TeleDirectMD: Every visit — first visit, third visit, fifteenth visit — is with Dr. Parth Bhavsar, MD. Board-certified Family Medicine. NPI 1104323203. Trained at the University of Mississippi Medical Center. The physician who reviews your chart today is the physician who reviewed it last time. There is no AI triage layer, no intake algorithm routing you to a mid-level provider, and no pool of dozens of rotating clinicians.
Walgreens Virtual Healthcare: Walgreens' own provider FAQ describes its team as "experienced doctors and nurse practitioners." You are matched with "the next available provider licensed in your state." There is no patient selection of provider type. Walgreens does not publish its providers' credentials on its public pages, and the platform's model relies on rotating clinician pools to support its scale across 30 states. This is clinically standard for large-panel telehealth, but it means the provider credential on any given visit is unknown in advance.
What this means practically: For most straightforward acute conditions — UTI, sinus infection, pink eye, strep — an NP is clinically appropriate and licensed to diagnose and prescribe. The AAFP notes that scope of practice varies by state. If you specifically want an MD-level assessment — for a complex medication interaction, an unusual presentation, or simply personal preference — TeleDirectMD is the only major telehealth platform that guarantees it. Walgreens cannot make that guarantee.
No controlled substances at either platform: Walgreens explicitly states: "We do not prescribe any medications that are listed as controlled substances by the U.S. Drug Enforcement Agency (DEA) or state law. This includes narcotics, amphetamine stimulants and benzodiazepines." TeleDirectMD has the same policy. If you are seeking Adderall, opioids, or benzodiazepines, neither platform will prescribe them. See an in-person physician.
State Coverage: TeleDirectMD vs. Walgreens Virtual Healthcare
TeleDirectMD is licensed in 41 states. Walgreens Virtual Healthcare state coverage is listed in the comparison table above (with source). If your state isn\'t on the TeleDirectMD list below, Walgreens Virtual Healthcare or another platform may be a better fit.
Prescription Handling: Any Pharmacy vs. the Walgreens Ecosystem
TeleDirectMD: Same-day e-prescription to any licensed U.S. pharmacy — CVS, Walmart, Costco, independent pharmacies, Amazon Pharmacy, or Walgreens itself. Most prescriptions reach the pharmacy within 30–60 minutes of the visit. You choose at checkout and can update before the prescription is sent. No pressure, no loyalty program tie-in.
Walgreens Virtual Healthcare: Per Walgreens' prescription FAQ, you select your preferred pharmacy at visit end — and that can be any pharmacy, not just Walgreens. However, the platform's interface is built around the Walgreens chain: fill-status notifications, same-day delivery, the Walgreens Rx Savings Finder, and in-app refill management all integrate exclusively with Walgreens locations. If you already use Walgreens as your pharmacy, this is a genuine convenience advantage. If you use CVS, Costco, or a local independent, the integration adds no value and the workflow is the same as any other telehealth platform.
Key limitation at both platforms: Neither TeleDirectMD nor Walgreens Virtual Healthcare prescribes controlled substances (Schedule II–IV). This includes opioids, stimulants (Adderall, Ritalin), and benzodiazepines (Xanax, Valium). For acute non-controlled conditions — antibiotics, antivirals, antihistamines, blood pressure refills, asthma inhalers — both platforms prescribe effectively and the prescription reaches your pharmacy the same day.
Why TeleDirectMD: A Real Doctor, Not an Algorithm
When you visit TeleDirectMD, you see Dr. Parth Bhavsar, MD — a board-certified Family Medicine physician licensed in 41 states. Not a panel of rotating providers, not a physician assistant, not a chatbot.
- Board-certified Family Medicine — University of Mississippi Medical Center
- NPI 1104323203 — verifiable in the NPPES NPI Registry
- 5.0 ★ across 125 verified reviews (Google, Zocdoc, WebMD, Healthgrades)
- LegitScript-certified telehealth practice
- HIPAA-compliant platform — encrypted video, secure records, no data resale
- In-network with Aetna, BCBS, and UnitedHealthcare in select states
Patient Reviews — 5.0 / 5 Across 125 Verified Reviews
Verified patient ratings of Dr. Parth Bhavsar, MD aggregated from independent third-party review platforms:
Conditions Commonly Treated at the $49 Visit
The same flat $49 visit covers any of these adult conditions:
Insurance Accepted (Select States)
TeleDirectMD is in-network with three major insurers. Your standard telehealth copay applies in place of the $49 self-pay fee.
Don\'t see your plan? View all insurance options or book the flat $49 self-pay visit.
Compare TeleDirectMD to Other Telehealth Platforms
Related Cost Guides
How Much Does an Online Doctor Visit Cost in 2026? · Online Prescription Cost
How a $49 TeleDirectMD Visit Works
Book online
Pick a same-day or next-available appointment at teledirectmd.com/book-online. Pay $49 at checkout (or use HSA/FSA, or apply your in-network insurance).
Connect by video
At your appointment time, click the link to start a secure video visit with Dr. Bhavsar. No app download. Most visits take 10–15 minutes.
Get treated, fill the script
Receive a diagnosis, a written visit summary, and an e-prescription routed to your pharmacy of choice — usually within 30 minutes of the visit.
Which Platform Fits Your Situation?
Does your condition have a Walgreens-specific visit at $33–$39?
Walgreens charges less than $49 for pink eye ($39), UTI ($39), birth control ($33), cold sores ($33), and a few others. If your exact condition matches a Walgreens narrow-category visit, Walgreens may be the cheaper option.
Is your need a general urgent care visit — fever, sore throat, cough, or an unlisted acute condition?
TeleDirectMD's $49 beats Walgreens' $79 general urgent care price by $30 (38%). For broad acute conditions not in Walgreens' condition-specific menu, TeleDirectMD is clearly cheaper.
Do you specifically want a board-certified MD — not a nurse practitioner?
TeleDirectMD is the only option here. Walgreens matches you with "the next available" clinician from a pool that includes both MDs and NPs; you cannot specify provider type or credential.
Do you rely on Walgreens for all your pharmacy needs?
Walgreens Virtual Healthcare's tight integration with Walgreens pharmacy — real-time fill alerts, same-day delivery, in-app refill management — is a meaningful convenience if you are already a Walgreens pharmacy customer. TeleDirectMD lets you choose any pharmacy, including Walgreens.
Who Fits Which Platform
Choose TeleDirectMD if…
- You have a general acute illness (fever, sore throat, cough, UTI, sinus infection) and are paying cash — $49 beats $79
- You want the same named board-certified MD on every visit, not a rotating anonymous clinician
- You are in one of TeleDirectMD's 41 states (including states Walgreens does not cover)
- You prefer to fill prescriptions at CVS, Walmart, Amazon, or an independent pharmacy — not Walgreens
Choose Walgreens Virtual Healthcare if…
- You already fill all your prescriptions at Walgreens and want the seamless same-chain fill flow
- Your condition is on Walgreens' condition-specific menu at $33–$39 (birth control, pink eye, UTI, cold sores) — cheaper than TeleDirectMD's $49
- You are in one of the 30 Walgreens Virtual Healthcare states but not in TeleDirectMD's 41-state network
- You want integrated lab orders (STI panels, wellness panels) through Labcorp or Quest — TeleDirectMD does not offer this
$49 Flat. HSA / FSA Accepted.
- Board-certified MD video consultation
- E-prescription to any US pharmacy
- HSA / FSA-eligible
- No facility fees, no surprise billing
- Receipt suitable for travel-insurance reimbursement
Cash-Pay Cost vs. Walgreens Virtual Healthcare
Walgreens Virtual Healthcare pricing per source. TeleDirectMD published flat rate.
Frequently Asked Questions — TeleDirectMD vs. Walgreens Virtual Healthcare
Is TeleDirectMD cheaper than Walgreens Virtual Healthcare?
For general urgent care, yes. TeleDirectMD is $49 flat; Walgreens charges $79 for an urgent care video visit per <a href="https://www.walgreens.com/topic/virtual-healthcare.jsp">walgreens.com</a>. For condition-specific visits — pink eye, UTI, cold sores, birth control — Walgreens charges $33–$39, which is cheaper than TeleDirectMD's $49. The "cheaper" option depends on which condition you are treating.
Does Walgreens Virtual Healthcare accept insurance?
No. <a href="https://www.walgreens.com/topic/virtual-healthcare.jsp">Walgreens explicitly states</a>: "Insurance is currently not accepted for virtual care visits." The only narrow exception is NJ Horizon BCBS for certain live video visits in New Jersey. TeleDirectMD, by contrast, is in-network with Aetna, BCBS, and UHC in select states — meaning insured patients may owe a standard copay instead of the full $49. Check your plan at <a href="/insurance/">teledirectmd.com/insurance/</a>.
Does TeleDirectMD accept insurance?
Yes, in select states. TeleDirectMD is in-network with Aetna, BCBS (Blue Cross Blue Shield), and UnitedHealthcare. Insured patients in covered states may owe a copay or $0 rather than the full $49 cash price. Walgreens Virtual Healthcare does not accept insurance for the visit fee. See <a href="/insurance/">teledirectmd.com/insurance/</a> for details.
Can I use HSA or FSA at both platforms?
Yes. Both TeleDirectMD and <a href="https://www.walgreens.com/topic/virtual-healthcare.jsp">Walgreens Virtual Healthcare</a> accept HSA and FSA cards as payment for the visit fee. Virtual telehealth visits qualify as medical expenses for HSA/FSA purposes under IRS guidelines. Medication costs are separate and also typically HSA/FSA-eligible.
What states does Walgreens Virtual Healthcare cover?
<a href="https://www.walgreens.com/topic/help/virtualhealthcare.jsp">Walgreens Virtual Healthcare</a> is available in 30 states: AL, AZ, CA, CO, CT, FL, GA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, NC, NJ, NV, NY, OH, OK, PA, SC, TN, TX, VA, WA, and WI. TeleDirectMD covers <a href="/states-we-serve/">41 states</a>, including several not on the Walgreens list. Verify your state on both platforms before booking.
What states does TeleDirectMD cover that Walgreens does not?
TeleDirectMD covers 41 states; Walgreens covers 30. States where TeleDirectMD operates but Walgreens Virtual Healthcare does not include states outside Walgreens' current 30-state footprint. TeleDirectMD's known gaps are AK, HI, NY (TeleDirectMD gap), MA (TeleDirectMD gap), RI, VT, NM, OR, and AR — but Walgreens' gaps are different and often larger. See <a href="/states-we-serve/">teledirectmd.com/states-we-serve/</a> and <a href="https://www.walgreens.com/topic/help/virtualhealthcare.jsp">walgreens.com</a> for current state lists.
Does Walgreens Virtual Healthcare offer mental health services?
No. <a href="https://www.walgreens.com/topic/virtual-healthcare.jsp">Walgreens Virtual Healthcare's current service menu</a> does not include therapy, psychiatry, or counseling. TeleDirectMD also does not offer mental health services. If therapy or psychiatry is your need, consider Teladoc ($119/session), MDLIVE, or Amwell.
Are Walgreens Virtual Healthcare providers real doctors?
<a href="https://www.walgreens.com/topic/virtual-healthcare.jsp">Walgreens describes</a> its provider team as "experienced doctors and nurse practitioners." You are matched with the next available clinician — provider type (MD vs. NP) is not patient-selectable. TeleDirectMD uses only Dr. Parth Bhavsar, MD — a named, board-certified Family Medicine physician. For patients who specifically want an MD, TeleDirectMD is the guaranteed option.
Do I have to fill my prescription at Walgreens if I use Walgreens Virtual Healthcare?
No. <a href="https://www.walgreens.com/topic/help/virtualhealthcare.jsp">Walgreens' prescription FAQ</a> lets you select any pharmacy — CVS, Walmart, an independent, or any other licensed U.S. pharmacy. However, Walgreens' fill-status alerts, same-day delivery, and savings tools work only with Walgreens locations. TeleDirectMD also lets you choose any pharmacy with no steering or ecosystem preference.
How long is the wait time at Walgreens Virtual Healthcare?
<a href="https://www.walgreens.com/topic/virtual-healthcare.jsp">Walgreens states</a> "most visits start within 30 minutes of your request being submitted." Its help page notes that during high-demand periods, wait times may be longer, with an overnight backlog possible. TeleDirectMD schedules same-day appointments including evenings and weekends with a confirmed appointment time, avoiding unpredictable queues.
Can Walgreens Virtual Healthcare or TeleDirectMD prescribe controlled substances?
No. <a href="https://www.walgreens.com/topic/help/virtualhealthcare.jsp">Walgreens states</a>: "We do not prescribe any medications that are listed as controlled substances by the U.S. Drug Enforcement Agency (DEA) or state law. This includes narcotics, amphetamine stimulants and benzodiazepines." TeleDirectMD has the same policy. Neither platform prescribes Adderall, opioids, Xanax, or similar Schedule II–IV drugs. See an in-person provider for those.
What is the visit price range at Walgreens Virtual Healthcare?
<a href="https://www.walgreens.com/topic/virtual-healthcare.jsp">Walgreens Virtual Healthcare</a> prices by condition: $33 for birth control, cold sores, acne, ED, cholesterol refills, and skincare; $39 for UTI, pink eye, flu (chat), COVID (chat), yeast infection, and lab orders; $49 for asthma refill, allergies, weight management, and blood pressure refill; $59 for flu/COVID video visit; $79 for general urgent care and travel clinic. TeleDirectMD is $49 flat regardless of condition.
Does Walgreens Virtual Healthcare operate 24/7?
No. <a href="https://www.walgreens.com/topic/virtual-healthcare.jsp">Walgreens providers are available</a> from 8 am to midnight EST (5 am to 9 pm PST), seven days a week. Visits requested late in the evening or overnight are not seen until a provider becomes available, which may be the following morning. If you need overnight urgent care access, consider Teladoc or MDLIVE, which are staffed 24/7.
Is Walgreens Virtual Healthcare different from the old Walgreens/MDLive service?
Yes. Walgreens previously offered telehealth through a partnership with MDLive. The current <a href="https://www.walgreens.com/topic/virtual-healthcare.jsp">Walgreens Virtual Healthcare</a> platform — launched in 2023 and expanded to 30 states by 2026 — is a proprietary Walgreens-operated service with its own provider network and pricing ($33–$79 per visit), separate from any MDLive partnership.
How do I choose between TeleDirectMD and Walgreens Virtual Healthcare?
Choose TeleDirectMD if: you are paying cash for a general acute illness ($49 vs. $79), you want a named MD, you are in TeleDirectMD's <a href="/states-we-serve/">41-state network</a>, or your insurer (Aetna, BCBS, UHC) covers TeleDirectMD. Choose Walgreens if: your condition is on Walgreens' $33–$39 condition-specific menu, you already rely on Walgreens pharmacy and want tight fill integration, or you need lab orders (STI, wellness panel) from within the same visit workflow.
$49. Live MD video. 41 states. Same-day evenings & weekends.
If TeleDirectMD fits your situation per the comparison above, book a visit in under two minutes.
References
- Walgreens Virtual Healthcare — main service page (pricing, states, providers, FAQ)
- Walgreens Virtual Healthcare — help center (pharmacy, refills, payment, wait times)
- Walgreens Virtual Healthcare — pink eye page (visit format, provider description)
- Walgreens Corporate — Weight Management launch press release (Feb 2026)
- Kiplinger — Walgreens Virtual Healthcare launch coverage (pricing and scope)
- Mass Market Retailers — Walgreens expands virtual care to 30 states (Oct 2024)
- AAFP — Scope of practice policy (NP vs. MD authority)
- TeleDirectMD — states we serve
Disclaimer & Verification
This page is an informational comparison between TeleDirectMD and Walgreens Virtual Healthcare. It is not affiliated with, endorsed by, or sponsored by Walgreens Virtual Healthcare. All Walgreens Virtual Healthcare pricing, feature, and coverage claims are sourced from Walgreens Virtual Healthcare\'s public materials and third-party reviews; see the References section for citations. Pricing and features change — always verify current rates on the Walgreens Virtual Healthcare website (https://www.walgreens.com/findcare/) before booking.
Comparison guide last updated 2026-04-26. Last verified against Walgreens Virtual Healthcare official pricing on 2026-04-26. TeleDirectMD provides telehealth services for non-emergency conditions in adults 18+ physically located in one of our 41 licensed states at the time of the visit. We do not prescribe controlled substances. If you are experiencing a medical emergency, call 911 immediately.